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About Pre-sales Advice

Please don"t hesitate to contact us if you have any questions or concerns before making your purchase. We are committed to your 100% satisfaction

About place order

Please remember to receive the coupon from our store before placing an order, choose the right color and size, and make sure your address,postal code,phone number is right.After you paid, we suggest you check the order details again to make sure all is correct,If there is something wrong, please contact us in time to modify

We support mixed orders. The order step is click Add to cart, select the color and size you want, and then click continue. Repeat this step until you have selected all the colors you need, and then click the shopping cart in the upper right corner of the screen to finish your payment.

We support dropshipping, just give your customer"s address in the order.We will ship out as soon as possible and not leave any contact information in the package

You can use 17track.net to track your package.Usually you will get tracking info in 3-5 days,If you find the package has no logistics information, please contact us within the order, and we will fix it quickly.If the package is seized by your country"s customs, please contact with them for clearance as soon as possible, we will give you a certain amount of compensation, otherwise it is likely to be destroyed

About Review

Your review is very important .If you are satisfied, please don"t hesitate to give us a five-star praise and contact us to give you a coupon. If you are not satisfied with the product, please do not open the dispute or post negative review, contact us in your order, we will do our best to help you solve the problem

How to clean

Suede shoes are dirty and need to be cleaned. Generally, you choose to use suede shoe cleaner to apply around the shoes, and then gently dry brush with a toothbrush. After dry brushing, rinse with water and dry, wearing the same as new shoes. Especially snow boots and suede shoes can be cleaned at any time.